Sharing working skill and knowledge in some industry, such as IT Company, Biotech Company, is of vital importance of their survive, prosperity and successful innovation. But reality of workplaces skill and knowledge sharing is discouraging and dim. In a survey conducted by our project in a hi-tech company shows that about 85% of respondent says they had never shared skill and knowledge with collogue in the past year and about 89% will not share with theirs collogue in the next year. To solve the problem, some strategy is design and implemented.
Incentive system holds immediately impact on employee’s behavior and should be examined carefully. Employee faced with great pressure of performance appraisal and force distribution is most reluctant to share their knowledge. In order to change situation of knowledge sharing, performance system should be redesigned. Sharing skill and knowledge should be included in the system, and results come from knowledge sharing should be evaluated and rewarded accordingly. Other incentive system also should be close look at, such as compensation system. Now existing compensation system encourages selfness and egoism, new system should be introduced, and employee should be pay not only according to their diplomas or qualification, but to their authentic contributions to company’ successful innovation.
Mentorship impact skill and knowledge formation, the skillful and seasoned should take responsibility of mentoring green hand and guide their vocational growth according to company’ strategy. If implemented successful, mentorship system can benefit both mentor and mentee, and helpfully can establish knowledge sharing culture. The difficulty of mentorship system is to evaluate mentorship result and effectiveness, both in term of individual and organizational level.
For sunrise industry, working place learning and knowledge sharing is crucial factor for survive and sustainable growth, new methodology and practice should be introduced to encourage and guarantee knowledge sharing among employee and foundation of incentive system should be revised according to new embarrassment encounter in knowledge times and knowledge workforce.
分类： 组织发展
Communication Aspect of Change Management
Change management involves people to modify and adapt something new and different, but first, they must informed about reason, direction and way to change. In change management process, communication becomes crucial and center, open communication system can facilities the whole process. On the contrary, without formal communication mechanism, grapevine and rumor will prevailing, in the end, change process jeopardizes productivities of whole enterprise.
For business consultant in change management project, some tacit can help establishing communication system which can insure smoothly transformation.
Report Process: Before project launch, designing clearly path way of reporting is necessary and requisite. Generally, change management project impact whole system, and should be reported according to firm hierarchy system. Carefully design meetings with functional manager, pay attention to and listen carefully to their demand, emotional appeal can make project ran smoothly. During communications with functional manager, consultant face with problem of information overload, and should distinguish between usefully and wasted ideas. From reporting process, consultant should draw basic conclusions and verified by data analyzed.
Decision Process: After reporting to functional manager, and change strategy designed, consultant will involve themselves in decision process. Finding economic buyer and find their preference is of vital importance. Step by step buy in higher officers before reporting can insure there is no discrepancy between them and makes reporting easy and discussion free. For argument and debate in meeting means extra work and risks for consultant.
Propaganda Tacit: Change management project with aim to modify and mobilize all people involved, so propaganda strategy should be given special consideration. Like commercial promotion, consultant should use all resource available, internal meeting, email, and social media, to clearly deliver messages of change direction, purpose and relevant benefit. Message should be realistic and without exaggeration. Some special group whose interesting is impacted by change process should be given extra consideration and design special method and way of communication.
Success of change management project depend on many factors, but communication play large part of it, without system thinking and designing of communication system, change management project is bound to fail.
Employee Engagement Reality
Employee engagement is the extent to which employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work. Employee engagement is key factor directly impact enterprise productivity. For merging and high tech industry, employee engagement matters for: whose nature of job needs employee engaged and exerted great effort, and employee needs to be mature and be skillful in their position. Even though employee engagement matters, reality of employee engagement is disappointing.
How to deal with middle managers fears during organizational change?
Organizational change is complex and painful process. Working as consultant in change management project, dealing with middle managers fears and resistance, we find some programmatic way to handle this problem and makes change process less difficulty and less painful.
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Transformation in Change Management
Change management process, if should be effective, it should transform whole system, and even deep rooted part of corporate. To consultant and client disappointed, change management process always fail to be transformative, especially, change process initiated by consultant.
Change Management Scope Define
Just as Chinese classic work, BOOK of THE CHANGES, illustrated that change is permanent, especially, when enterprise face with turbulent and changing environment which makes them seek to be innovative to survive and intimated reform or change process. In order that change process be successful, high officer for many reason to hire consultant to help and insure reform process. But consulting firm hold different view about the deal and define framework of the process which maximizes their profit.
也谈变革管理
当今社会竞争日益激烈，新技术手段层出不穷，变革成为企业生存的唯一途径。面对企业自身的复杂关系与利益的分配，企业通常会寻求第三方的协助，共同完成变革从理念到实施的过程。
企业委托三方机构进行变革，通常是企业管理咨询机构重要具有一定的经验与实力，能够帮助企业平稳的进行变革实施，或者具有相当的专业水准，能够提供专业帮助。信任是顾问公司与企业合作的基础，双方从委托范围开始接触，顾问公司形成方案与项目范围目标界定，为双方的合作奠定基础。
How to deal with function leader in change management project
Change management always initiated by higher leaders in organization hierarchy, whose purpose of change is sometimes jeopardize function leaders interests. Work as change management consultant, we have to deal with both high level leader and function leader. Some tacit can keep us free from trouble and makes both satisfied.
Remember and keep in mind who pay bill is most important.
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Emotional Aspect of Change Management
Change management process involves people’s emotion and their attitude and cognition decide effect of the process. How to manage emotion and ensure change process is of vital importance.
A core strategy for building emotional commitment to implementation is to design new ways for people to engage each other. From project start up, consultant should establish a climate of trust and openness. Experience indicates that participants become very excited and engaged while they are working with the reality of their system. Without doubt, if they have been in honest dialogue, they will be likely to generate effective solutions.
Change Management Consulting Project Consideration
Change management consulting is of most difficult assignment business consultant might be faced. For clients, the reason to hire consultant is obvious and want to get assistant in change management process. For business consultant, they get contract and assignment to help client initiate change process. Due to different perspective and motivation, considerations should be held by business consultant.